What to Expect
This Spur branch, at Hillside in Bulawayo, is a family favourite built around its kids' play area and reliably attentive waiters. Jan, visiting from Germany in April 2025, chose Spur specifically for the play area and found “the service was excellent, the food was great”, with staff performing individually for each birthday child in the room that day. Thethelela (October 2025) visits monthly with a baby and called the play area “spacious adventurous”.
Bruce is the most-mentioned waiter across recent reviews: Dorcas (January 2026) had a salad remade without bacon and said “l would come back because of his service”, and Simone (December 2025) wrote that Bruce “looked after us well”. Other diners credit Yolanda, Theo and Kelvin for similarly attentive service.
A few reviews point to strain behind the scenes. Va (March 2026) still rated the steaks highly but described broken equipment, missing menu items and toilets needing attention, writing that “basic supervision is slowing down”. Packers (June 2026) noticed waiters stretched thin across too many tables even while enjoying the meal.
Quotes are from Google reviews, credited by first name and month.
What Diners Say
from 135 Google reviews
★★★★★
We came from Germany to visit my in-laws in Bulawayo and during the mid-holiday break, we wanted to go out for a nice family meal with all the kids. Spur was our first choice because we knew they had a kids’ play area on-site — and it turned out to be the perfect decision.
★★★★☆
The restaurant still serves with legendary excellence mostly but cracks are evident. The management have allowed the esteemed Spur brand to bow down under supply chain strain so visibly that it is kind of disappointing.
★★★★★
Bruce is the guy who served me very polite very caring l ate a salad that had bacon but didn't want bacon and he took his time to prepare my salad exactly how l wanted it without bacon. Bruce was amazing l would come back because of his service. The salad came out excellent.
★★★★★
I go to Spur every month with my baby and that place is amazing..the food is soo scrumptious and finger licking. I like the waiters service. They are fast and so kind. The play area..is my baby s favorite..spacious adventurous and he gets to mingle with other kids.
★★★★★
I rated low on service because I felt like they were less waiters in there. All the waiters that were there seemed very busy and each had more than 3 tables. Otherwise its a very good place even for kids. I enjoyed myself and my family, I'll always come to this place
